Continuous process improvement means making things better today than yesterday. It is about learning from what was done today so that it becomes possible to do things better tomorrow. It seeks to expose (without blaming) as many issues and problems as possible as opportunities for organisational improvement and then collectively problem-solve to improve organisational processes as part of a cycle.
- The continuous improvement cycle and why it is important
- Identifying areas for improvement
- Production, inputs and outputs
- Continuous improvement and change
- Implementing and monitoring improvements