Most of us tend to operate on instinct when we deal with others. We might have an idea that we need to talk to someone about the project they are working on and we might have an idea that we need to ask them for a key date, but that is about as far as our communication planning usually goes. Being aware of the flow of communication and building this awareness into your communication procedures will help you get more out of each interaction.
- Communication concepts
- Preventing poor communication
- Effective communication strategies
- Electronic/ Written communication